Technical support services include a wide range of activities to ensure the smooth operation and effective use of your systems. Here’s what we offer:
We receive and record all your requests to ensure nothing is missed.
We keep all comments on your requests so that we always have a complete picture of what’s going on.
We evaluate each request to understand its essence and determine the best course of action.
Choose a team of specialists who will focus on solving your specific problem.
We keep track of all changes and system malfunctions to prevent their recurrence in the future.
We’ll keep you updated on the progress of the issue and share the results of our work.
We provide consultations from our experts so you can use the system more effectively.
As the business evolves, there's often a need to add new features to the system. Over time, some of the older features may become outdated and need updating. <br><br> To make these changes, you need to go through six key stages: assessing the current state, defining the problem, creating a plan, developing a solution, implementing it, and then using it. Depending on the task, some of these steps may be skipped. <br><br> This multi-stage process not only helps improve the service and consultation but also carefully analyzes what additions the system will need to address each client's unique challenges and support its further development.
Our technical support ensures the continuous operation of your systems:
Guaranteed high level of service
Uninterrupted operation of systems
Estimated maintenance costs
Accelerated problem resolution
Our company offers a wide range of services to ensure the successful implementation and outsourcing of CRM system support. We provide comprehensive project support, from initial auditing and diagnostics to development, configuration, and post-implementation support. Our approach includes custom solution development tailored to your business's unique needs, user and IT specialist training, and ongoing technical support to ensure uninterrupted system operation. We offer integration with existing systems, functionality expansion to meet growing business demands, and consulting services for business process optimization. Our experts are ready to help you maximize the potential of your CRM systems, enhance operational efficiency, and achieve success.
D4CRM is a team of professionals. Here are the reasons why you should choose us:
High quality of services and optimal price-to-service ratio.
Individual approach to each client.
Immediate assistance and consultations from a team of highly qualified specialists.
Invest in the reliability and security of your systems with our expertise and technology.
Optimization of operations and risk reduction in system functionality.
“Chernobyl Global” is an international travel agency actively working with tourists from different countries and using several communication channels. The project is aimed at automating the processes of receiving and processing requests through different channels.
The company “Zima-Leto”, an international tour operator with bus lines and unique routes, faced the need to organize and automate the processes of working with Ukrainian travel agents for domestic tours in Ukraine.
A small hotel in Odessa region with 10 rooms, swimming pool, restaurant and SPA complex decided to improve the level of service and speed up the processing of reservation requests by integrating Bitrix24 to manage interactions with customers through various communication channels and automate reservations.
Development of an adapted Bitrix24 mobile application for a Ukrainian dealer network engaged in regional sales.
Development of an automated system for collecting customer feedback and controlling the quality of services in a construction supermarket operating in the B2B market.
Integration of Bitrix24 system with 1C program to manage sales of building materials in B2B sector. The project is aimed at centralizing data and improving control over operations.
Automation of goods shipment processes for a supplier of children’s goods in the B2B market using Bitrix24 CRM system.
Integration of online store site with CRM-system Bitrix24 for order management and automation of the process of sending goods via Novaya Pochta.
Implementation of a system of automatic control of overdue payments for Emea trading wholesale company, using Bitrix24 integration with 1C to improve efficiency of work with client base and increase control over accounts receivable.
We offer a personalized approach and favorable terms for collaboration. To get detailed information about our services and prices, as well as to discuss your needs and objectives with a manager, please fill out the form below. Provide your contact details, briefly describe your request, and mention “requesting technical support pricing.” Our specialist will get in touch with you shortly to offer the best solutions tailored to your business.
Leave contact information
info@d4crm.com
info@d4crm.com
+ 38 (063) 020 39 35
+ 4 (857) 356 99 65
Bulgaria, Burgas, ap.complex “Perla” 7, fl.7, ap.15
Ukraine, Odessa, 5 Greek Street
