CRM modules are additional components for your CRM system that solve specific business challenges. Need to nail down your reporting? Want to connect your CRM with other services? Or perhaps you need to set up custom customer engagement scenarios? Modules will handle that. For example, a project management module will allow your team to view all sales and projects in a single interface. This reduces confusion and saves you precious time. Installation is straightforward — everything is done through the control panel in just a few clicks. Simply start with what’s most crucial, then bolt on new features as needed.
CRM module development, such as Bitrix24 and 1C integration, provides businesses with substantial advantages, enabling companies to enhance their efficiency and improve customer relationship management. Key business benefits include:
Business process automation: Accelerated operations and minimized errors through automated data exchange between departments
Single data access point: Centralized access to all information, simplifying data analysis and decision-making
Enhanced customer service: Swift, quality response to customer inquiries through immediate information access
Improved interdepartmental interaction: Enhanced coordination of project and customer base management
Scalability and flexibility: Ability to scale the system and add new functionality according to business needs
Cost reduction: Decreased operational expenses and increased staff productivity
Support and maintenance: Ensuring stable system operation through technical support and regular updates
D4 CRM offers comprehensive solutions for CRM module development and adaptation, ensuring full synchronization with your business requirements. Our approach includes:
Business needs analysis. Studying operations to identify necessary CRM functions that will drive company growth
D4 CRM team solution proposal. Developing personalized CRM module adaptation proposals for specific business needs
Implementation. Module development and deployment with guaranteed quality and full integration
Testing. Multi-level verification of each module for stable operation and compatibility
Team training. Organizing staff training on new CRM functions to boost productivity
Technical support. Post-implementation support to resolve technical issues and ensure efficient system operation
System integration. Connecting CRM to IP telephony, e-commerce platforms, and delivery services to create a unified work environment
Integration of online store site with CRM-system Bitrix24 for order management and automation of the process of sending goods via Novaya Pochta.
Implementation of a system of automatic control of overdue payments for Emea trading wholesale company, using Bitrix24 integration with 1C to improve efficiency of work with client base and increase control over accounts receivable.
The goal of the project is to track the conversion rate of promotions and uniquely identify the customer for each promotion in order to measure the effectiveness of promotions. Conversion is the ratio of users who received a promotional offer to those who made a purchase.
We were approached by the owner of an online store who needed help in automating business processes, namely setting up and activating the ability to send birthday greetings to the store’s customers. An NDA was signed with the company, so we will omit its name.
Client: a network of psychological diagnostics and cognitive rehabilitation clinics. The center deals with diagnostics and correction of mental and neuropsychological disorders in children and restoration of cognitive functions. Patients are admitted in two clinics and also online. The company has 15 employees (psychologists, administrators).
Vityaz-KB, a large security company engaged in remote control and fire protection, approached us with the task of structuring and automating the interaction of various departments of the company. The company has been on the market for more than 5 years, has an extensive network of branches and interacts with contracted rapid response services. The company has more than 20 employees in the administrative center, which includes several departments.
D4 CRM company is constantly testing Bitrix24 features on itself and uses this CRM for sales and marketing automation. In this case study we will tell you how Bitrix24 helps to work with the contacts of the audience who sign up for our webinars.
Our client, SolarBuild360, builds and maintains solar power plants across Ukraine. The company was founded in 2018 and has gained a good reputation over the years. The number of installation requests is constantly growing, and to enable the sales department to process them more efficiently, the company’s management decided to integrate Bitrix24.
We were approached by the owner of a furniture business with showrooms in several cities in Ukraine. Because of the need to clarify many details about goods and delivery with clients, the organization of joint work between warehouses and stores was inefficient. Based on the peculiarities of the client’s work, we began to automate the process: from order acceptance to the delivery stage.
Have questions about our services? Leave your contact information, and we’ll propose a tailored solution for your company. Our experts are eager to help you optimize business processes and enhance operational efficiency.
info@d4crm.com
info@d4crm.com
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