We love challenges and are willing to get to the core of your business to create a solution that truly works. But most importantly, we know how to save your money and eliminate any weaknesses in business processes. And that is not all.
years of work and specialization in CRM and business processes
experts in highly specialized issues
successfully operating clients of CRM systems
We value an individual approach to each client. Our work is based on attention to your needs and the effective implementation of flexible solutions, from strategy to implementation. As a client-focused agency, we put your business goals at the center of our activities, making you a leader in your field.
We have all the resources to implement a variety of projects – from software development and business process automation. We develop SEO optimized websites to attract more customers and achieve your business goals.
Over 8 years of work, we have established ourselves as experts in the development of IT solutions and automation of business processes through CRM. We create websites of varying complexity and offer comprehensive solutions to improve the efficiency of your business. Our team strives to ensure that every project contributes as much as possible to achieving your goals.
We track market trends and analyze technology performance to create strategies that fit your budgets and needs. You receive advanced solutions, personal support and quality services at competitive prices.
We provide full reporting on every aspect of cooperation – from sales funnel optimization and brand strategy to business consulting and software development. Our clients can access reports, key metrics and results of advertising campaigns at any time. Openness and honesty are the main principles of our work, available to you 24/7.
We operate globally, providing IT solutions and business process automation to clients from Europe, the USA, Asia, Latin America, Australia and the CIS. Our experience includes developing multilingual websites and complex systems, each tailored to the unique requirements of international projects.
We’re trusted:
At the first stage, we collect information, study documentation on products and current business processes. We perform an express analysis of the product, conversion at each stage, and the effectiveness of lead generation channels. Based on the audit results, you receive a detailed analytical report on the express audit with specific recommendations for optimizing the sales system.
At this stage, we conduct a detailed analysis of the company’s business processes and product, study the structure and functions of departments, analyze the channels for receiving applications and portraits of target customers. The output is a Technical Specification for the implementation of CRM (integration of CRM with the required service).
We create a “cast” of the system. Based on the data obtained as a result of the audit, we set up the funnel, fields, access rights, automatic task setting, and connect communication channels. As a result, you get a CRM system that is personalized specifically for your tasks and business processes, and the entire work process is systematized.
At this stage, we set up automated scripts based on CRM to perform routine tasks: CRM itself can perform some actions – write to the client, generate an invoice/agreement, make sure that employees follow a clear algorithm of actions established in advance by management. The CRM system informs management about any deviations from the process. We set up in-depth segmentation of your customer base and connect CRM with your advertising campaigns – you get an explosive return on every $ invested in advertising. What else do you get: the CRM system strengthens the work of the sales manager and relieves him of his workload; increases the profitability of your marketing, allowing you to get more net profit from the same advertising budgets.
After setting up CRM, we immerse key employees in the system – we train managers in the capabilities of analytics, managers in effective work in the system, and everyone else in the basics. Based on the results, we are preparing video instructions for operation so that beginners can quickly master the system. As a result, your people understand how to work in the system and what its advantages are. Your sales system literally comes to life with a new level of return per unit of effort expended.
After the completion and delivery of the project, we do not say goodbye to you. If you need advice or need technical support, you can always contact us. We will ensure that all integrations and system settings are working properly and will always help you if you have questions about CRM. As a result, in one project we combine IT solutions, people, principles and approaches to work, which will soon begin to bear fruit!
Integration of Bitrix24 system with 1C program to manage sales of building materials in B2B sector. The project is aimed at centralizing data and improving control over operations.
Automation of goods shipment processes for a supplier of children’s goods in the B2B market using Bitrix24 CRM system.
Integration of online store site with CRM-system Bitrix24 for order management and automation of the process of sending goods via Novaya Pochta.
Implementation of a system of automatic control of overdue payments for Emea trading wholesale company, using Bitrix24 integration with 1C to improve efficiency of work with client base and increase control over accounts receivable.
The goal of the project is to track the conversion rate of promotions and uniquely identify the customer for each promotion in order to measure the effectiveness of promotions. Conversion is the ratio of users who received a promotional offer to those who made a purchase.
We were approached by the owner of an online store who needed help in automating business processes, namely setting up and activating the ability to send birthday greetings to the store’s customers. An NDA was signed with the company, so we will omit its name.
Client: a network of psychological diagnostics and cognitive rehabilitation clinics. The center deals with diagnostics and correction of mental and neuropsychological disorders in children and restoration of cognitive functions. Patients are admitted in two clinics and also online. The company has 15 employees (psychologists, administrators).
Vityaz-KB, a large security company engaged in remote control and fire protection, approached us with the task of structuring and automating the interaction of various departments of the company. The company has been on the market for more than 5 years, has an extensive network of branches and interacts with contracted rapid response services. The company has more than 20 employees in the administrative center, which includes several departments.
D4 CRM company is constantly testing Bitrix24 features on itself and uses this CRM for sales and marketing automation. In this case study we will tell you how Bitrix24 helps to work with the contacts of the audience who sign up for our webinars.
Let’s discuss how our one-on-one and group training programs can help your team make the most of CRM to improve performance and sales. Fill out the form below to contact our manager, who will prepare an offer specifically tailored to your business needs
Leave your contact details and let’s start the journey to improving your business today!
info@d4crm.com
info@d4crm.com
+ 38 (063) 020 39 35
+ 4 (857) 356 99 65
Bulgaria, Burgas, ap.complex “Perla” 7, fl.7, ap.15
Украина, Одесса, улица Греческая, 5
