Our company’s experts conduct an in-depth audit of the Kommo system, identifying opportunities for improvement and eliminating performance bottlenecks. During our investigation, we identify CRM issues that might be slowing down its operation.
We also develop an optimization strategy. Starting from improper resource utilization and data errors, we eliminate obstacles hindering your business growth. The resulting modernized and optimized Kommo system will serve as a reliable foundation for increasing your company’s productivity and profitability.
The Kommo CRM system audit represents a comprehensive examination of all aspects of your system’s operation. During the audit process, we analyze not only the settings and functionality but also the integrity of system integration with other platforms and the effectiveness of CRM-related business processes.
We aim to identify and resolve all issues that might impede normal system operation: from redundant modules and fields to barriers preventing effective CRM usage by employees. We strive to ensure that the data and information structure used in your business align with its needs. We also create a clear and comprehensible workflow for each CRM component.
To thoroughly diagnose the system and enhance the performance of each stage, we offer a complete service package:
Inspection of Kommo’s server-side components and system parameters to ensure stable operation.
Analysis of virtual infrastructure to determine optimal performance levels.
Expert evaluation of CRM modules’ relevance, effectiveness, and performance metrics.
Assessment of CRM system quality, identification and resolution of deficiencies.
Quality assurance and compliance verification of third-party code against industry standards.
CRM customization to align with your business specifics for maximum system returns.
Workflow automation to enhance team efficiency.
Staff training focused on effective utilization of all Kommo system capabilities.
Integration of online store site with CRM-system Bitrix24 for order management and automation of the process of sending goods via Novaya Pochta.
Implementation of a system of automatic control of overdue payments for Emea trading wholesale company, using Bitrix24 integration with 1C to improve efficiency of work with client base and increase control over accounts receivable.
The goal of the project is to track the conversion rate of promotions and uniquely identify the customer for each promotion in order to measure the effectiveness of promotions. Conversion is the ratio of users who received a promotional offer to those who made a purchase.
We were approached by the owner of an online store who needed help in automating business processes, namely setting up and activating the ability to send birthday greetings to the store’s customers. An NDA was signed with the company, so we will omit its name.
Client: a network of psychological diagnostics and cognitive rehabilitation clinics. The center deals with diagnostics and correction of mental and neuropsychological disorders in children and restoration of cognitive functions. Patients are admitted in two clinics and also online. The company has 15 employees (psychologists, administrators).
Vityaz-KB, a large security company engaged in remote control and fire protection, approached us with the task of structuring and automating the interaction of various departments of the company. The company has been on the market for more than 5 years, has an extensive network of branches and interacts with contracted rapid response services. The company has more than 20 employees in the administrative center, which includes several departments.
D4 CRM company is constantly testing Bitrix24 features on itself and uses this CRM for sales and marketing automation. In this case study we will tell you how Bitrix24 helps to work with the contacts of the audience who sign up for our webinars.
Our client, SolarBuild360, builds and maintains solar power plants across Ukraine. The company was founded in 2018 and has gained a good reputation over the years. The number of installation requests is constantly growing, and to enable the sales department to process them more efficiently, the company’s management decided to integrate Bitrix24.
We were approached by the owner of a furniture business with showrooms in several cities in Ukraine. Because of the need to clarify many details about goods and delivery with clients, the organization of joint work between warehouses and stores was inefficient. Based on the peculiarities of the client’s work, we began to automate the process: from order acceptance to the delivery stage.
Our company’s specialists will conduct an in-depth analysis of your business, identifying key challenges and proposing the most effective solutions. They utilize the Kommo CRM system for this purpose.
info@d4crm.com
info@d4crm.com
+ 38 (063) 020 39 35
+ 4 (857) 356 99 65
Bulgaria, Burgas, ap.complex “Perla” 7, fl.7, ap.15
Ukraine, Odessa, Grecheskaya Street, 5
