TECHNICAL SUPPORT OF THE SYSTEM AND A FULL RANGE OF SERVICES

The Terms of Reference helps to define and clarify the key aspects of the CRM system. It helps to outline the important links between the various elements of the system and to formulate the main goals and objectives. We ensure the correct stages of the statement of work for each project.

Professional TOR design and its stages. Clarification of development costs to optimize your business

Go to services

WHAT IS TECHNICAL SUPPORT OUTSOURCING?

The maintenance service includes a wide range of activities to ensure the smooth operation and efficient use of your systems. Here's what we're offering:

We receive and record all your enquiries so that nothing is missed.

Save all comments on your requests so we always have a complete picture of what's going on

Evaluate each appeal to understand its essence and determine the best course of action

Keep a record of all system changes and failures to prevent them from happening again in the future.

We keep you informed of the solution to the problem and share the results of our work.

Provide advice from our experts so you can use the system more effectively.

ADDITIONAL FUNCTIONALITY OF THE TECHNICAL SUPPORT SERVICE

As a business grows, there is often a need to add new features to the system. Over time, some of the older features may become obsolete and require an update. To make these changes, you need to go through six key steps:

Verification of existing condition

1

Clarification of the problem

2

Creating a plan

3

Solution development

4

Implementation and postponement

5

Utilization

6

Benefits of D4crm and our support services

Our technical support keeps your systems running smoothly:

You can order technical support services by contacting our manager. The first consultation is free of charge.

Guaranteed high level of service

Uninterrupted operation of systems

Projected maintenance costs

Accelerated problem resolution

TECHNICAL SUPPORT AND MAINTENANCE

When you choose D4crm for project specification development, you get not just a service, but a reliable partner

We not only carefully analyze individual requirements and business processes, but also offer solutions that best meet the current objectives

Our approach to every project is a combination of deep analytics, technological expertise and a commitment to innovation.

We value our clients' trust and strive to exceed their expectations by providing quality services.

TECHNICAL SUPPORT AND MAINTENANCE OF CRM SYSTEMS

CUSTOMERS AND FEEDBACK

We're trusted:

Fazil Askerov

Former manager of the Nemo Hotel

I recommend 4Limes for implementing Bitrix24. We approached many companies with their technical specifications, and only 4Limes were able to fulfill all the requirements, efficiently and on time. Many exclusive solutions were developed for us, which had never existed in our niche before. Also, the specialists trained the staff and helped us prepare our own CRM administrator. Many thanks to the head of the company, Yuri Strunin, and the team of the integration department.

Vladimir Lygun

Head of IT department "Аттика - Деревянные дома"

We have only recently been working with D4 CRM, but the company has already managed to help us solve many problems with the Bitrix24 box that other domestic integrators simply could not do anything with. Special thanks to system administrator Stas and manager Victor for their creativity and enthusiasm in their work! We will perform the following automation tasks only through you)

Artem Datochny

ROP of the company "Human"

I can definitely recommend this company for cooperation! D4 CRM provided us with CRM customization services. We changed integrators and during the selection (consultations with 5 - 6 contractors) D4 CRM showed themselves to be the best.

Oksana Oleynik

Head of the project office of the company "Dirom"

There are quite a lot of Bitrix24 integrators. Almost everyone at the same level told us about Bitrix24. But at the time of initial communication, it was the specialists of the D4 CRM company who were already submitting ideas on how to build our business processes. Very energetic and professional guys.

READY TO LEARN HOW OUR CRM TRAINING CAN TRANSFORM ANY BUSINESS?

Let's discuss how our individual and group training programs can help your team maximize the power of CRM to drive efficiency and sales. Fill out the form below to get in touch with our manager who will prepare a proposal specifically tailored to your business needs

Leave your contact information and let's get started on the road to improving your business today!

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CONTACTS

info@d4crm.com
info@d4crm.com
+ 38 (063) 020 39 35
+ 4 (857) 356 99 65
Bulgaria, Burgas, ap.complex "Perla" 7, fl.7, ap.15
Ukraine, Odessa, Grecheskaya street, 5