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Adaptation of Bitrix24 mobile application to the requirements of a retail network

Implementation of CRM systems

Development of an adapted Bitrix24 mobile application for a Ukrainian dealer network engaged in regional sales.

Adaptation of Bitrix24 mobile application to the requirements of a retail network

Development of an adapted Bitrix24 mobile application for a Ukrainian dealer network engaged in regional sales.

+50%
Speeding up the order creation process
+40%
Increased efficiency of control over order fulfillment

Details

Region:
Ukraine
Status:
Completed
Project Duration:
4 months

Project Goals:

  • To adapt the interface of Bitrix24 mobile application to the needs of “field” sales.
  • Simplify the process of creating orders and automate the formation of contacts and transactions in CRM.
  • Set up a system to monitor the order readiness level.

Expert comment

Lead project integrator
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"Adapting the Bitrix24 mobile application has allowed our regional representatives to significantly speed up the ordering process and improve interaction with production departments."

Work progress

Step 1

Interface adaptation: Creation of a simplified interface for quick data entry of customer and order data.

Step 2

Automation of transaction creation: When creating an order, related transactions are automatically generated for each item, which allows you to conveniently distribute tasks by shops.

Step 3

Readiness Stage Monitoring: Integrate with the production process to track order fulfillment statuses.

Result

The developed mobile application simplifies the ordering process, making it fast and convenient even in the field. The system allows sales representatives to effectively manage orders and monitor their fulfillment in real time. A personalized approach to each transaction improves interaction between departments and increases the overall efficiency of the company.

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