Automation of work of an international travel company with a travel agent base via Bitrix24
Automation of work of an international travel company with a travel agent base via Bitrix24
The company “Zima-Leto”, an international tour operator with bus lines and unique routes, faced the need to organize and automate the processes of working with Ukrainian travel agents for domestic tours in Ukraine.
Details
Project Objectives:
- Provide travel agents with fast and seamless access to tour information and instant checkout capabilities.
- Automate the process of forming and transferring documents.
- Possibility to monitor and control the efficiency of travel agents’ work.
"The Bitrix24 integration has allowed us to not only automate communication with travel agents, but also significantly speed up and simplify the processing of requests, which is critical for prompt response to customer requests,"
Work progress
Step 1
Step 2
Step 3
Result
Strengthened control over the activities of travel agents thanks to a centralized reporting system. Increased efficiency and accuracy in working with clients and travel agents. Optimization of internal processes and improvement of the overall efficiency of the company.
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