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Bitrix24 integration with 1C for retail network

Implementation of CRM systems

Integration of Bitrix24 system with 1C program to manage sales of building materials in B2B sector. The project is aimed at centralizing data and improving control over operations.

Bitrix24 integration with 1C for retail network

Integration of Bitrix24 system with 1C program to manage sales of building materials in B2B sector. The project is aimed at centralizing data and improving control over operations.

+30%
Speeding up the order processing process
+40%
Increased transparency of operations
+35%
Increasing the productivity of sales managers

Details

Region:
Ukraine
Status:
Completed
Project Duration:
2 months

Project Objectives:

  • Integrate Bitrix24 with a modified version of 1C 8.3 to improve transaction and operations management.
  • Automate transfer of order statuses from 1C to CRM system.
  • Ability to automatically synchronize data between systems.

Expert comment

Lead project integrator
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"Thanks to Bitrix24's integration with 1C, we were able to significantly speed up the order process and increase control over every transaction in the company."

Work progress

Step 1

Data import from 1C to Bitrix24: Transfer of all current and potential clients from 1C to CRM to centralize work with data.

Step 2

Create sales funnels: Develop funnels to systematize the sales process and improve analytics.

Step 3

Synchronization of transaction statuses: Setting up the exchange of statuses between 1C and CRM, ensuring the relevance of data in real time.

Result

Simplification of the process of working with orders due to centralization of data in CRM. Increased efficiency of order processing and control over operations. Improved communication between company departments.

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