Sales “Faster. Higher. Stronger.”
Sales “Faster. Higher. Stronger.”
The client, a building materials retailer with six business lines, approached us to integrate their online sales into the Bitrix24 system to improve transparency and efficiency of all sales channels, including Rozetka and Prom marketplaces.
Details
The project objectives include the creation of a unified system for sales management, integrating all channels of communication with customers for centralized control and management. The project is aimed at optimizing the workload and increasing the efficiency of the sales department, automating the processes of sending goods via Novaya Pochta to speed up logistics and minimize errors. Also important is the development of a system for obtaining accurate and timely reports on the work of the department, which will allow management to make informed management decisions based on up-to-date data.
Specialist comment: "The implementation of Bitrix24 has not only simplified the management of multiple sales channels, but also significantly increased their efficiency by automating routine processes and centralizing data, allowing managers to focus on improving service quality and responsiveness to customer requests."
Work progress
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Result
Improved efficiency of operations: Marketing and sales were synchronized to work together more efficiently, resulting in a significant increase in overall sales. Faster order processing: Integrating all sales channels into one system reduced the time required to process orders, increasing customer satisfaction. Increased sales productivity: The centralized management system and automation of routine tasks freed up employees' time for more meaningful tasks, increasing their productivity.
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